Returns & Exchanges

At Rouse Home, we want you to be completely satisfied with your purchase; if an item doesn't meet your expectations, we offer a 30-day return window for most of our curated collections. Please ensure all items are returned in their original packaging and unused condition to qualify for a full refund.

1

Initiate Your Request

Contact our concierge team within 30 days of delivery to receive a Return Merchandise Authorization (RMA) number and specific shipping instructions.

2

Prepare the Item

Carefully repackage the item in its original manufacturer's box with all protective inserts, manuals, and hardware included to prevent damage during transit.

3

Ship It Back

Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our designated distribution center.

4

Inspection and Refund

Once our warehouse team inspects the item for quality assurance, we will process your refund to the original payment method, typically within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing